Privacy Policy (Datenschutzerklärung)

Last updated: 04 December 2025

Steel & Space Smart Storage respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Responsible Entity (Data Controller)

Steel & Space Smart Storage
📍 27 Steinfels, Mantel, 92708
📧 contact@steel-space.de
📞 015114308691

The data controller is the owner and operator of this website and business.

2. Data We Collect

We collect and process only the information necessary to provide and manage our services.
This may include:

a. When you visit our website:

  • Your IP address (anonymized)

  • Browser type and version

  • Pages viewed and time spent on the site

  • Date, time, and referring website

b. When you contact us:

  • Your name, email address, and phone number (if provided)

  • Message content and related correspondence

c. When you rent a storage unit:

  • Name, address, contact details

  • Payment details (if processed online or via invoice)

  • Identification data if required by law (e.g. business rentals)

3. Purpose of Processing

We use your data to:

  • Respond to inquiries and manage customer communication

  • Prepare and manage rental contracts

  • Process payments and maintain accounting records

  • Ensure the security and functionality of our website

  • Comply with legal obligations (e.g. tax documentation)

We do not sell, trade, or rent personal information to third parties.

4. Legal Basis for Processing

We process data in accordance with Article 6 GDPR:

  • (a) Consent: when you contact us voluntarily.

  • (b) Contract performance: to manage rental agreements.

  • (c) Legal obligation: for tax and business compliance.

  • (f) Legitimate interest: to ensure website security and business operations.

5. Data Retention

We keep personal data only for as long as necessary:

  • Inquiry data: up to 6 months after last contact.

  • Contract and billing data: up to 10 years (required by German tax law).

  • Website logs: automatically deleted after 30 days.

6. Cookies and Analytics

Our website may use small text files (“cookies”) to improve usability and functionality.
You can disable cookies in your browser settings at any time.

If analytics tools (such as Google Analytics or Matomo) are used, data will be anonymized and processed in accordance with GDPR requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
All data transmissions via this website use secure (HTTPS) connections.

8. Sharing of Data

Personal data is only shared when necessary to fulfill contractual or legal obligations, for example:

  • Payment processors or banks (for invoicing)

  • Tax consultants or authorities (for legal compliance)

  • IT service providers maintaining our website infrastructure

All third parties are bound by confidentiality and data protection agreements.

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data (Art. 15 GDPR)

  • Correct inaccurate data (Art. 16 GDPR)

  • Request deletion (“right to be forgotten”) (Art. 17 GDPR)

  • Restrict processing (Art. 18 GDPR)

  • Object to data use (Art. 21 GDPR)

  • Data portability (Art. 20 GDPR)

You may withdraw your consent at any time.
Please contact contact@steel-space.de to exercise these rights.

10. Right to Complain

If you believe your data is being processed unlawfully, you can file a complaint with your local Data Protection Authority (Datenschutzbehörde) in Germany.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal or technical requirements.
The latest version will always be available on our website.

12. Contact

If you have any questions about how we handle your data, please contact us at:

Steel & Space Smart Storage
📧 contact@steel-space.de
📍 27 Steinfels, Mantel, 92708
📞 01511 4308691